- #Radmin viewer tutorial install#
- #Radmin viewer tutorial drivers#
- #Radmin viewer tutorial driver#
- #Radmin viewer tutorial windows#
#Radmin viewer tutorial windows#
If the windows are still black, continue on to the fixes given below. Under the Graphics option, uncheck the box next to " Use DirectX 11":Ĭlose and re-launch OpticsViewer, and look at any graphics window (such as 3D Layout) to see if the graphics now display correctly.
Go to the Setup tab in OpticsViewer and choose Project Preferences: The problem may simply be that the graphics card on your system doesn’t support DirectX 11. If that’s the case, you can fix the graphics windows by disabling the DirectX 11 option. Generally you want Directx11 enabled if your system supports it. These dedicated cards typically support 3D rendering better and have better drivers. You can change from the built in card (typically Intel), to the dedicated card (Nvidia or AMD). If you found you have more than one graphics card, such as an Intel and AMD / Nvidia card. Fix # 1: Setting OpticsViewer to use an advanced graphics card See Fix #2 in this article for instructions. If your card does NOT support DirectX 11, you can disable the DirectX 11 option. Not all websites list the DirectX level for the card, so you might want to check multiple sites before you conclude that your card doesn’t support DirectX 11. We find that this card does support DirectX 11 and above. Using our example above, a search for “NVIDIA GeForce GTX 1050 Ti specs” finds an NVIDIA website with the specifications for the card. Step 2: Check that your card supports DirectX 11 Check with your IT department if you are unsure if you need this devices before disabling them.
#Radmin viewer tutorial drivers#
Important Note: Some mirror drivers are used by company IT departments for remote control of company owned machines. Disabling them will stop the remote software from working. If disabling the third-party devices does not resolve your issue, move on to step 2 of this article. To disable these third-party devices, right-click the device in question, and select "Disable Device" per the figure below. If you see any brands other than Intel, AMD, or Nvidia listed in the Display Adapter category, this is likely a conflicting mirror driver.Įxamples of mirroring drivers include: Remote control software such as "CA IT CLIENT Manager", DameWare, LogMeIn, UltraVNC, TightVNC, Radmin, RemotePC, and Windows Live Mesh Display Driver, and other third-party software such as JAWS, Window-Eyes, and the monitoring software LanSchool (example below).If installing the correct drivers does not fix this problem, then come back to this article. Stop this article, and contact the manufacturer of your computer to get help identifying and installing your video card's drivers. If you see ONLY a "Standard VGA graphics Adapter, or "Microsoft Basic Display driver", then this is likely the cause of your issue as these drivers do not typically properly support the 3D output OpticsViewer needs.If you see ONLY Intel, AMD, or NVIDIA and nothing else, move to step 2 to verify DirectX compatibility. The example machine above has both a built-in Intel and NVidia graphics card, and no mirror drivers.Check if the card is correctly installed, and take the next steps: Once you have the Device Manager open, click on the arrow next to Display adapters. Your available graphics cards will be listed.ģ. Right click the Start Menu icon, and select Device Manager.Ģ. Unfortunately some of these also intercept OpticsViewer's graphics output, causing the above issue.ġ.
#Radmin viewer tutorial install#
Quite a few applications install third-party virtual graphics drivers in Windows to perform certain functions, sometimes called "Mirror Drivers". This section helps you identify the graphics adapter(s) in the system to see if there are any conflicting display drivers. If your analysis windows display as blank, like in the images below, then the first step should be to investigate what graphics card you have.
#Radmin viewer tutorial driver#
Step 1: Find your graphics card and check for a graphics driver conflict But we provide some workarounds for those situations below. In some cases, you might find that the graphics windows in OpticsViewer display as black, blank, or as a white background with no data. We cannot guarantee that a card without DirectX 11 or a card with old drivers will work satisfactorily. OpticsViewer uses GPU-accelerated graphics using Directx 11 for all on-screen renderings. This article will discuss and list fixes and workarounds to those problems. Usually, this results when the computer trying to run OpticsViewer does not have an advanced graphics card, or if the card is configured incorrectly. This may cause analysis windows to display as empty black or white fields. Occasionally, OpticsViewer's on-screen rendering may be incompatible with one of your graphics settings.